Privacy Notice
Tailormade Inspiration Limited, trading as Inspire Global
Last updated: 7 September 2026
1. About this notice
This Privacy Notice explains how Tailormade Inspiration Limited, trading as Inspire Global (“Inspire Global”, “we”, “us” or “our”), collects and uses personal information in connection with our websites, awards, events and related business activities.
It applies to:
Inspire Global Media Awards & Marketplace
enquiries, registrations and communications connected with the Inspire Global Media Awards & Marketplace and Inspire Global Tourism Awards & Industry Reception.
This notice does not currently apply to the Inspire Global member portal or Cheltenham Travel Festival, which are covered separately.
2. Who is responsible for your information
Tailormade Inspiration Limited is the data controller responsible for the personal information described in this notice.
Registered address: Units 4/5 Rockfield Business Park, Old Station Drive, Cheltenham, Gloucestershire, GL53 0AN
Company number: 07089430
Email: [email protected]
Telephone: +44 (0)1242 506 444
3. The information we collect
The information we collect depends on how you interact with us and may include:
identity and contact details, such as your name, job title, organisation, postal address, email address and telephone number;
professional information, including your role, business interests, biography, areas of expertise, media outlet or tourism specialism;
event information, such as attendance, accessibility or dietary requirements, session choices, meeting preferences and feedback;
awards information, including entries, supporting evidence, judging scores and comments, finalist or winner status and related correspondence;
content and publicity materials, including photographs, video, audio, biographies, logos, quotations, social-media handles and material you provide for publication;
commercial and administrative information, such as partnership details, order forms, invoices, payment status and correspondence. We do not normally receive full payment-card details where payment is handled by a third-party provider;
marketing preferences and information about how you engage with our emails;
technical and usage information, such as IP address, browser and device information, pages visited and interactions with our websites;
correspondence and any other information you choose to provide.
We do not normally seek special category information. However, dietary or accessibility information may reveal information about health, religion or belief. We use it only where necessary to make suitable arrangements and, where required, with your explicit consent.
4. How we collect information
We collect information:
directly from you, for example when you contact us, register for or attend an event, enter an award, subscribe to updates, complete a form or correspond with us;
from your organisation, colleague, representative or another person making a booking or nomination on your behalf;
from judges, speakers, partners, venues, photographers and other people involved in our awards and events;
from publicly available professional sources, including organisation websites, media publications and professional social networks;
automatically through cookies and similar technologies when you use our websites.
5. How and why we use your information
Enquiries and business relationships
We use contact and professional information to respond to enquiries, communicate with existing and prospective partners, manage relationships and develop relevant events and opportunities. We rely on our legitimate interests in operating and developing our business, or on steps taken at your request before entering into a contract.
Events
We use personal information to plan and administer events, manage registrations and attendance, communicate practical information, organise introductions or meetings, accommodate access and dietary requirements, manage safety and security, collect feedback and follow up after an event. We rely on performance of a contract, legitimate interests, legal obligations and, for special category information where required, explicit consent.
Where an event is designed around networking or scheduled meetings, we may provide an attendee or participant list to relevant attendees, partners or suppliers. We will limit this to appropriate professional information and explain the arrangement when you register or before information is shared.
Awards
We use entry, entrant and nominee information to administer awards, assess eligibility, support independent judging, communicate results, produce certificates and recognise finalists and recipients. We rely on performance of a contract and our legitimate interests in operating credible awards and promoting achievement within tourism and travel media.
Award entries and supporting information may be shared with appointed judges and authorised administrators. Finalist, highly commended and winner information may be published on our websites, in event materials, press releases, social media and future awards archives. Information clearly identified as confidential will not be published unless we have permission or another lawful basis to do so.
Photography, filming and publicity
We may photograph or film our events and use selected images, recordings, names, roles, organisations and quotations to report on and promote Inspire Global, its awards and future events. We rely on our legitimate interests in documenting and communicating our activities. We will provide appropriate notice at events and consider reasonable requests not to be photographed or to stop using a particular image, taking account of the circumstances and our legal obligations.
Email updates and direct marketing
We may send relevant updates about Inspire Global events, awards and opportunities where you have consented or where applicable law allows us to rely on legitimate interests and the business-to-business marketing rules. Every marketing email provides an unsubscribe option. You can also object at any time by contacting [email protected].
Website operation, analytics and security
We use technical information to operate, protect and improve our websites, diagnose problems, understand aggregate usage and prevent misuse. Essential processing is based on our legitimate interests in providing secure and effective websites. We use non-essential analytics technologies only in accordance with applicable cookie and electronic communications rules. Further information is provided in our Cookie Policy.
Administration and legal obligations
We use information for record keeping, accounting, tax, insurance, dispute resolution, fraud prevention, enforcing our rights and complying with legal or regulatory obligations. The lawful basis will be performance of a contract, compliance with a legal obligation or our legitimate interests, depending on the activity.
6. Lawful bases
Under UK data protection law, we must have a lawful basis for each use of personal information. We principally rely on:
contract – where processing is necessary to provide something you have requested or to manage an agreement with you or your organisation;
legitimate interests – where the processing is reasonably necessary for operating, protecting and developing Inspire Global and those interests are not overridden by your rights;
legal obligation – where we must process information to comply with the law;
consent – where we ask you to make a genuine choice, including for certain marketing or special category information. You may withdraw consent at any time.
7. Who we share information with
Where necessary and proportionate, we may share personal information with:
Microsoft, which provides Microsoft 365 services used for email, documents, spreadsheets and business administration;
Mailchimp, which provides email distribution and engagement reporting;
Google, which provides website analytics and related services;
website hosting, maintenance, security and technical service providers;
venues, caterers, event suppliers, photographers, production teams and other providers involved in delivering an event;
awards judges, authorised administrators and relevant event partners;
professional advisers, including accountants, insurers and legal advisers;
regulators, courts, law-enforcement bodies or other parties where disclosure is required by law or necessary to establish, exercise or defend legal rights;
a purchaser, investor or successor if our business or assets are reorganised, sold or transferred.
Service providers acting for us are required to process information only for authorised purposes and to protect it appropriately. We do not sell personal information.
8. International transfers
Some of our service providers operate internationally or use systems located outside the United Kingdom. This may involve transferring personal information to countries whose data protection laws differ from UK law.
Where required, we use a lawful transfer mechanism, such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or another safeguard permitted by UK data protection law. We also consider whether additional technical or organisational measures are appropriate.
You may contact us for further information about the safeguards relevant to your information.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and reporting requirements. Our usual approach is:
enquiries and routine business correspondence: normally up to two years after the last meaningful contact, unless an ongoing relationship or legal reason requires longer retention;
event and contractual administration: normally six years after the relevant event or the end of the contractual relationship, particularly where records support financial, tax or legal obligations;
unsuccessful or non-recognised awards entries and working judging records: normally up to two years after the relevant awards cycle, unless needed to address a query or dispute;
published finalist, highly commended and winner records: may be retained indefinitely as part of the permanent public record and archive of the awards;
accessibility and dietary information: deleted or anonymised after it is no longer needed for the event, unless required in connection with an incident or legal obligation;
marketing records: until you unsubscribe or object, after which we may retain minimal information on a suppression list so that we respect your choice;
photographs, recordings and published editorial material: may be retained as part of our business and historical archive, subject to individual rights and reasonable objections;
analytics information: retained in accordance with our configured analytics settings and reviewed periodically.
We may retain information for longer where required by law, where a complaint or dispute is anticipated or ongoing, or where necessary to establish, exercise or defend legal rights.
10. Security
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. These include access controls, password protection, secure hosted services, encryption where appropriate, software maintenance and limiting access to people who need the information for their role.
No internet or electronic storage system can be guaranteed completely secure. If we become aware of a personal data breach, we will assess it and notify affected individuals and the Information Commissioner’s Office where required by law.
11. Your rights
Depending on the circumstances, UK data protection law gives you the right to:
ask for access to your personal information;
ask us to correct inaccurate or incomplete information;
ask us to delete your information;
ask us to restrict how we use your information;
object to processing based on legitimate interests and object at any time to direct marketing;
receive certain information in a portable format;
withdraw consent where processing is based on consent;
complain to the Information Commissioner’s Office.
These rights are not absolute and exemptions may apply. To exercise a right, contact [email protected]. We may ask for information needed to confirm your identity and understand your request. We normally respond within one month.
12. Cookies
Our websites use cookies and similar technologies. Essential cookies support core functions and security. Analytics or other non-essential cookies are used only as permitted by law and subject to the choices offered through our cookie controls. Please see our Cookie Policy for details and for information about managing your preferences.
13. Children
The websites and business activities covered by this notice are primarily directed at adults acting in a professional capacity. We do not knowingly use these sites to collect personal information directly from children. If you believe a child has provided information through one of these sites, please contact us.
14. Automated decision-making
We do not use personal information collected through the websites and activities covered by this notice to make solely automated decisions that produce legal or similarly significant effects.
15. Links to other websites
Our websites may link to websites or services operated by other organisations. Those organisations are responsible for their own privacy practices. We recommend reading their privacy information before providing personal information.
16. Changes to this notice
We may update this Privacy Notice to reflect changes in our activities, services or legal obligations. The latest version will be published on our websites with the date of the most recent update. Where a change is significant, we will take reasonable steps to draw it to the attention of affected people.
17. Contact us and complaints
If you have a question, concern or request relating to personal information, contact:
Tailormade Inspiration Limited, trading as Inspire Global
Units 4/5 Rockfield Business Park
Old Station Drive
Cheltenham
Gloucestershire
GL53 0AN
Email: [email protected]
Telephone: +44 (0)1242 506 444
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. Information about making a complaint is available at https://ico.org.uk/make-a-complaint/. We would appreciate the opportunity to address your concern first.